Terms & Conditions

1. Introduction

Welcome to FOYU. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

2. Definitions

• "Website" refers to FOYU and all its pages and subdomains.

• "We", "Us", "Our" refers to FOYU.

• "You", "Your", "User", "Customer" refers to any person accessing or using the website.

• "Products" refers to items available for purchase on our website.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

You must not:

• Use the website in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to any part of the website

• Use the website to transmit harmful code or malware

• Engage in any activity that disrupts or interferes with the website

4. Account Registration

Some features of our website may require you to create an account.

You are responsible for:

• Providing accurate and complete information during registration

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use of your account

5. Products and Pricing

We make every effort to display accurate product information, including descriptions, images, and prices.

However:

• Colors may vary slightly due to monitor settings and photography

• Prices are subject to change without prior notice

• All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated

• We reserve the right to correct any pricing errors

6. Orders and Payment

When you place an order through our website:

• You are making an offer to purchase the products in your order

• We reserve the right to accept or reject any order at our discretion

• Order confirmation does not constitute acceptance; acceptance occurs when we dispatch the products

• We accept payments through various methods including UPI, credit/debit cards, net banking, and cash on delivery (where available)

• All payment information is processed securely through our payment partners

7. Shipping and Delivery

We ship products across India. Please note:

• Delivery times are estimates and may vary based on location and other factors

• Shipping charges, if applicable, will be displayed at checkout

• Risk of loss passes to you upon delivery

• We are not responsible for delays caused by customs, weather, or other factors beyond our control

8. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy includes:

• Products may be returned within the specified return window from the date of delivery

• Items must be unused, unworn, and in original packaging with all tags attached

• Certain items such as innerwear, customized products, and sale items may not be eligible for return

• Refunds will be processed within 7-10 business days after we receive and inspect the returned item

• Refunds will be credited to the original payment method

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of FOYU or its content suppliers and is protected by Indian and international copyright laws. You may not:

• Reproduce, distribute, or create derivative works from our content

• Use our trademarks or branding without prior written consent

• Download or copy any content for commercial purposes

10. Limitation of Liability

To the fullest extent permitted by law:

• We provide this website and products "as is" without any warranties

• We shall not be liable for any indirect, incidental, special, or consequential damages

• Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim

• We are not liable for any loss or damage arising from your failure to maintain the security of your account

11. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to our collection and use of your information as described in the Privacy Policy.

12. Indemnification

You agree to indemnify, defend, and hold harmless FOYU, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the website or violation of these Terms.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in India.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Protection Act, 2019, and other applicable Indian consumer protection laws.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our Contact page or reach out via WhatsApp.